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About 💁🏻 Belle, Hsiang-Ling Chen ー
A self-motivated designer who is proactively learning to make herself forward.
I'm passionate about clean and functional design. Obsessing over details and is excited to polish until every work is pixel-perfect. 
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Core Skills
Product Design
  • User research & testing
  • Wireframing & prototyping
Web development
  • HTML, CSS, Javascript
  • Responsive web design
Soft Skills
  • Project presentation
  • Story-telling
My Design Process
Empathize
  • User research
  • Defining paint points
  • Hypothesis
Ideate
  • Competitor analysis
  • Design workshops
  • User flow mapping
Prototype
  • UIUX design
  • Low-fi / High-fi prototype
  • Prototype demo
Validate & Refine
  • Usability testing
  • A/ B testing
  • Design Presentation
Design isn’t a straight line but grows in spirals. Therefore, I don’t follow the design processes — I design the process.
Experience
Senior Product designer
DBS Bank  |  Singapore  |  Aug. 2022 - present ( 3y+ )
DBS Bank is Singapore’s leading financial services group, renowned for digital innovation and customer-focused solutions across Asia.
  1. Drove end-to-end design of portfolio dashboards and task-based workflows, delivering $1B+ Risk-Weighted Assets savings and optimized capital deployment across 6+ APAC locations for DBS Risk Management Group.
    Led cross-functional collaboration and workshops to transform complex business requirements into  clean and scalable solutions for 5+ mid-to-large scale projects.
🌟 Featured Project​s
UI/UX and web designer
E.SUN Bank  |  Taiwan  |  Aug. 2020 - Jun. 2022 ( 2y )
E.SUN Commercial Bank, Ltd. (Commonly known as E.SUN Bank, E.SUN, Chinese: 玉山商業銀行) is a Taiwanese bank headquartered in Taipei, Taiwan.
  1. Led end-to-end product design and user research of ESUN Bank’s consolidated e-statement, official website, digibank and internal enterprise platforms, enhancing user experience across key digital touchpoints.
  2. Established a comprehensive design system to standardize the bank’s digital experiences, successfully rolling out 5+ digital products across multiple platforms.
🌟 Featured Project​
Graphic & UIUX designer
oddity Asia  |  Taiwan  |  Feb. 2018 - Jun 2020 ( 2y 5 months )
oddity Asia was a full-service e-commerce and digital partner that helped European companies establish their online flagship stores at e-commerce platforms in Asia, such as Tmall and Lotte.
  1. Spearheaded the end-to-end product design for a B2B data analysis dashboard, resulting in enhanced data accessibility and improved client satisfaction.
  2. Led the design of cross-border branding for e-commerce campaign websites.
🌟 Featured Project​
Education
National Chengchi University, Taiwan
Department of English, Bachelor's degree ( 2013 - 2017 )
Studied English and Literature, developing strong communication skills and cultural understanding.

All rights reserved, Hisang-Ling Chen

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